Create Account

Shop now

Free shipping in Austria for orders over 50€

Shopping Cart

My Wish List

First name

Last name

Your Email Address *

Your Password *

Subscribe to email marketing

General terms and conditions of business § 1 Scope (1) The following “General Terms and Conditions” (GTC) apply in the version valid on the day of the order for all purchase contracts between LUXE LUMBER, Lukas René Freiinger and his customers. Any deviating agreements must be made in writing. By submitting his By placing an order, the customer agrees to these terms and conditions and to bound. (2) Should individual provisions of these Terms and Conditions be invalid due to mandatory statutory provisions (in particular the provisions of the KSchG) or partially invalid, the remaining provisions of this General Terms and Conditions remain unchanged. § 2 Conclusion of Contract LUXE LUMBER reserves the right to change the respective service offer to change the content at any time. All offers from LF-Trading (brochures, Catalogues, price lists, webshop...) are subject to change and are intended as an invitation to to understand the customer and to make an offer yourself. The contract comes by acceptance of the order by LF-Trading, namely either by sending an order confirmation by post, fax or email or directly by sending the ordered goods. § 3 Contract Language The contract content, all other information, customer service and Complaints are handled entirely in German. § 4 Right of withdrawal in distance selling (1) Customers who are consumers within the meaning of the Consumer Protection Act, can cancel the purchase within 14 days of receipt of the goods without giving any reasons (Except for personalized items, see paragraph (4).) It is sufficient if the declaration of withdrawal is made within the deadline without specifying reasons (to be sent to: luxelumberat@gmail.com). (2) In the event of withdrawal, a refund of the purchase price will only be made in return for the return of the goods received by the customer. Both the return of the goods and the refund of the purchase price have within 14 days from the declaration of withdrawal or return of the Goods must be returned. The condition for this is that the goods are in original packaging, unused and as new resalable condition. The cost of return will be borne by the buyer. (3) For items that are impaired or damaged by signs of use LUXE LUMBER will charge a reasonable fee for the reduction in value The same applies if accessories are missing when the goods are returned. (4) There is no right of withdrawal for personalized, individualized items (e.g. engraved/lasered gift items, special request items,...) (5) Please address inquiries, information, data disclosures and complaints within the period Mon to Fri, between 9 am and 4 pm to: LUXE LUMBER, 0664-6140434, or by email: luxelumberat@gmail.com § 5 Prices (1) In principle, the purchase price for the ordered goods shall be deemed to be agreed which consists of the current brochures, catalogues, price lists, webshop and similar publications by LUXE LUMBER. LUXE LUMBER reserves the right to check whether the order was placed correctly or whether the order is accepted. (2) Unless otherwise stated, all prices are as daily gross prices "ex works" including statutory VAT, excluding all costs associated with shipping and expenses. (3) Should export or import duties become due in the course of shipment, These are also at the expense of the customer. The prices for the offered Deliveries and services do not include costs charged by third parties become. (4) Sales to customers outside the EC are not subject to VAT, However, they must pay the respective national import duties. Sales to entrepreneurs within the EC are subject to proof of VAT ID do not charge Austrian VAT, but they have the VAT in their home country. (5) Offers are subject to all imponderables that may arise due to unpredictable environmental influences, such as pandemics, Due to the lack of information, the offers are predictability in this regard no Considerations have been made, therefore risks and damages may arise cannot be accepted. § 6 Delivery Conditions (1) Delivery normally takes place within 7-14 working days from the Order by the customer, subject to the availability of the product. Should we be unable to process an order, for example due to the unavailability of the goods, cannot accept the order, we will inform the customer immediately. Notification of a delivery delay or a possibly longer Delivery time is prompt. Inquiries will be answered within 2 working days answered. (2) Delivery will be made to the address specified by the customer. incorrect, incomplete or unclear information provided by the customer this will cover all resulting costs. (3) The postage/shipping costs for Austria - unless otherwise stated - are based on the current shipping costs of the Austrian Post. Post tariffs for letters and parcels at a glance - PostAG When you post a package, you will receive a confirmation of postage with the relevant tracking number. Delivery is generally subject to a signature or electronic confirmation from the recipient. Shipping in Austria: 4.90 euros for orders under 50 euros. For orders over 50 euros we ship free of charge. Shipping to Germany: 8.90 euros for orders under 100 euros. For orders over 100 euros we ship free of charge. For shipping outside the EU - separate rates apply. The exact shipping costs and delivery times for international orders are displayed during the ordering process. § 7 Terms of Payment (1) It is agreed that the invoice will be sent electronically, by email, Unless otherwise agreed, invoices are payable immediately Payment is due upon receipt of the invoice free of deductions and charges. Payment method: For buyers from Austria: 1. Payment slip (you will receive an invoice with a payment slip) 2. Credit card: VISA/ Verified by VISA, Master Card/Secure Code 3. EPS online transfer (BA/CA, Erste Bank & Sparkassen, BAWAG PSK Group, Hypo, Raiffeisen, Volksbanken, UnionPay) 4. Klarna (instant transfer) 5. Paypal 6. Apple Pay 7. Google Pay 8. Shop pay For buyers from abroad: All payment methods except "Invoice with payment slip" The payment method is freely selectable. If you do not use the payment method Payment method one of the options “Credit card / Maestro / UnionPay / EPS Online transfer / Klarna / Paypal / Apple pay / Google pay / Shop pay /“ you will be redirected to the payment service provider for the payment process “shopifypayments” Description of payment providers • MasterCard, VISA-Card, American Express. For your payment you need the name of the cardholder, the card number, expiration date and three-digit card verification number your credit card. • With the eps transfer you pay for your purchase in the usual and secure environment of your online banking and must provide the web shop do not transmit any sensitive data. • With Klarna SOFORT Überweisung you can pay online easily and conveniently with your familiar online banking data. In return, you will redirected to an administration interface. After entering the country and bank code you can log in with your online banking login details. • PayPal is like a digital wallet. You register once with PayPal and store your bank details and/or your credit card there. Your bank or credit card details are only stored with PayPal and are not transmitted to the shop. You pay with two clicks, because you access your bank or payment details stored with PayPal. Credit card details. Payment is made by entering your email address and your PayPal password. Your credit card details are not stored by LF-Trading, but transmitted encrypted via an external payment service provider. (2) Invoicing shall be in Euro. (3) In the event of default of payment by the Client, this, the contractor all related Costs such as collection costs, legal fees, etc. to be refunded. The The Client also undertakes to pay for each reminder issued which directly by the contractor, who will be charged for each reminder to pay a flat-rate compensation of € 15. In case of late payment, the customer is obliged to pay all amounts owed to LUXE LUMBER resulting from this delay in payment for the appropriate to reimburse the reminder and collection costs necessary for legal action. The right to claim higher damages for delay is reserved by company LUXE LUMBER. (4) Response time for complaints: Inquiries will be answered within 3 answered within working days. § 8 Warranty The warranty is provided in accordance with the statutory provisions (24 months from receipt of goods). If an exchange or improvement is not possible (not possible, too much effort, unreasonable, delay), then the Buyer is entitled to a price reduction or, if the defect is not minor, is entitled to cancel the contract (rescission). The replacement of (defect) consequential damages, as well as other property damages, financial losses and damages of third parties against the customer are excluded. Our products are not toys and are not dishwasher safe. Please note that we do not provide any instructions or provide security guidelines for our products. However, if Safety guidelines or product instructions are included, the absolutely essential The customer is solely responsible for the proper use of the products. § 9 Risk of delivery to consumers within the meaning of KSchG When the goods are shipped, the risk of loss or Damage to the goods only passes to the consumer when the goods are the consumer or to a person designated by the consumer and designated by the carrier delivered to various third parties. However, the consumer himself has Transport contract concluded without any suggested selection option, the risk already passes with the handover of the goods to the carrier. § 10 Product Liability The application of Section 12 PHG is expressly excluded unless the person entitled to recourse provides evidence that an occurred Defect caused by the contractor or at least grossly negligent was in debt. The contractor’s liability is excluded within the meaning of Section 8 PHG; This applies to all those involved in the production of the products underlying the order. The customer undertakes to to impose the aforementioned exclusion of liability on all of its customers. § 11 Damages (1) LUXE LUMBER is only liable for damages caused intentionally or by gross negligence. Negligence. The existence of slight or gross negligence has, Unless it is a consumer transaction, the injured party is prove. (2) Compensation for consequential damages (due to defects) and purely financial losses is excluded from business transactions. § 12 Copyright In copyright law, a work is defined as “a unique intellectual creations” in the fields of literature, music, the visual arts arts and film art. These are protected in any case if they are not conventional (commonly known since time immemorial) designs. Works that meet these criteria regularly fulfill are advertising texts, graphics & layouts and photographs. Copyright law stipulates that most types of exploitation are reserved for the author remain reserved. The company LUXE LUMBER is not liable for the client/customer transmitted data, texts, photographs and graphics for personalization and Design of the ordered items. The liability of the contractor is hereby expressly excluded. § 13 Data Protection (1) LUXE LUMBER is subject to the confidentiality obligations of the Data Protection Act. (Exceptions listed in paragraph (2)) (2) The customer acknowledges that the use of the services specified in the contract Data about the customer for our accounting and Customer records are stored and processed. The data is processed to comply with legal requirements and for used to process payment transactions. Customer data will not be passed on to third parties unless this is necessary for the Contract execution is absolutely necessary. (3) We would like to point out that for the purpose of simplifying purchasing process and for subsequent contract processing from the webshop Operators use cookies to collect the IP data of the connection owner stored, as well as name, address, ATU number, Buyer's telephone number and email address. The data you provide is required for contract fulfilment or Implementation of pre-contractual measures is necessary. Without this data we cannot conclude the contract with you. A data transfer to third parties, with the exception of the transmission of credit card data to the processing banks / payment service providers for the purpose of Debiting the purchase price to the bank commissioned by us Transport company/shipping company for delivery of the goods, as well as to our tax advisor to fulfill our tax obligations obligations. After cancelling the purchase process, the data stored by us Data will be deleted. In case of a contract conclusion, all data from the contractual relationship until the expiry of the tax Retention period (7 years). The data: name, address, purchased goods and purchase date are stored until the expiry of the product liability (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for the performance of the contract) of the GDPR § 14 Contract Data (1) The contract data will be stored for invoicing purposes (2) The contract data of guest users are no longer available after the order has been available. Rights as a data subject You have the right to information about your personal data, as well as the right to rectification or erasure or restriction of Processing. They can also object to the processing and have the right to transfer their personal data. right to complain You also have the right to lodge a complaint with a supervisory authority For Austria, this is the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, Phone: +431 52 152-0 , Email: dsb@dsb.gv.at, Web: https://www.dsb.gv.at/ § 15 Severability Clause (1) If any provision or condition of these Terms and Conditions invalid, illegal or unenforceable for any reason the relevant term or condition shall be deemed to be other terms and conditions, which remain valid and enforceable, separated. (2) If any provision of these Terms and Conditions is unlawful, invalid or for any reason unenforceable, then this provision shall be deemed severable without affecting the validity and enforceability of the remaining provisions. § 16 Place of jurisdiction and applicable law (1) This contract shall be governed by Austrian substantive law, excluding of the UN Convention on Contracts for the International Sale of Goods. If the contracting party is a consumer, also the mandatory provisions of the law of the State in which he has his habitual residence, to apply to this contract. (2) In the event of disputes, the competent court at the registered office of LUXE LUMBER shall have jurisdiction. Court has exclusive jurisdiction. (3) The place of jurisdiction and performance of the contract is the registered office of LUXE LUMBER. Email address: luxelumberat@gmail.com LUXE LUMBER, Lukas René Freiinger Legal form: Commercial business with the exception of regulated businesses and commercial agent GISA number: 36726073 Company headquarters: 8181 Sankt Ruprecht an der Raab, Quellenstraße 87, Door 2 T: +43 (0) 664 614 04 34 E: luxelumberat@gmail.com Information, inquiries and complaints to: luxelumberat@gmail.com The terms and conditions are valid from September 1, 2024

Popular Products

Example product title

Example product title

Example product title

Popular Products

Example product title

Example product title

Example product title

Popular Products

Example product title

Example product title

Example product title

Create account

Popular Products

Example product title

Example product title

Example product title

Popular Products

Example product title

Example product title

Example product title

Popular Products

Create account

Shop the look

Choose Options

Edit Option

Back in stock

Terms & Conditions

Choose Options

Popular Products